Taking Action: Insurance Information After Hurricane Ian

Our deepest sympathies go out to all those who have been affected by Hurricane Ian. In the aftermath of the catastrophic storm, you may have questions about insurance coverage, filing claims, and repairs. The following are some recommendations that may be helpful. 

  • Contact your insurance agent or insurer as soon as possible, providing them with your policy number and any telephone numbers or email addresses at which they can reach you. A list of major insurers and their corresponding claims numbers can be found in Exhibit 1. 
  • Maintain records of any contact you have with the insurance company, keeping a diary of all phone conversations and correspondence, with accompanying dates and times. 
  • If you cannot stay in your home because of damage, find temporary lodging. Insurers generally pay for these additional living expenses caused by disasters, along with food and transportation. 
  • Take photographs of all damage, and make a list of all damaged or lost items. Include their date of purchase, receipts, and replacement value, if possible. 
  • Do not attempt to make any permanent repairs until the insurer has inspected the property and agreed to make repairs. Make only those temporary repairs that protect property from additional damage. 
  • To help dry out the house from flood or rain water, contact a disaster remediation company. You can typically do this before an insurance adjuster surveys the house. 
  • Save receipts for all repairs and clean-up costs. This will save time trying to recreate your out-of-pocket expenses later on.
  • Before official repairs begin, request a written estimate of costs. Do not sign any contracts before the adjuster has examined the damage.
  • For large claims, it may be helpful to hire a public adjuster, who represents you and manages the claim. Public adjusters typically charge 10% of the eventual settlement amount. 
  • Report any additional damage you uncover to the insurer. If the contractor finds hidden damage that was not discovered in the adjuster’s original assessment, contact the insurer to resolve the difference.

As always, do not hesitate to contact your client advisor with any additional insurance-related questions.

Exhibit 1: Insurance Company Claims Telephone Numbers

 Insurance Company Claims Telephone Numbers

AIG Private Client Group 888-760-9195
Allstate 800-255-7828
American Bankers/Assurant 800-423-4403
AMICA 800-242-6422
Chubb 800-252-4670
Geico 800-207-7847
Hartford 800-243-5860
Liberty Mutual 800-225-2467
National Flood Insurance Program 877-336-2627
Nationwide 855-473-6410
Neptune Flood Insurance 727-202-4815
Progressive 800-776-4737
PURE 888-813-7873
Safeco 800-332-3226
State Farm 800-732-5246
Trisura Specialty 405-594-4960
Wright/NFIP Flood 800-725-9472

This material is for your general information. It does not take into account the particular investment objectives, financial situation, or needs of individual clients. This material is based upon information obtained from various sources that Bessemer Trust believes to be reliable, but Bessemer makes no representation or warranty with respect to the accuracy or completeness of such information. Views expressed herein are current only as of the date indicated, and are subject to change without notice. Forecasts may not be realized due to a variety of factors, including changes in economic growth, corporate profitability, geopolitical conditions, and inflation. Bessemer Trust or its clients may have investments in the securities discussed herein, and this material does not constitute an investment recommendation by Bessemer Trust or a offering of such securities, and our view of these holdings may change at any time based on stock price movements, new research conclusions, or changes in risk preference.